Comments: How do I import contacts from my previous database?

Is there a way to export the history and tasks of a contact in one database and import them to another? It seems everything moves over with the Text export/import process except the history and tasks.

You can export your tasks and history to Excel from the Task or History view.  But TntMPD doesn't currently provide a way to import them.

I tried important a CSV file to update the email fields for my contacts. We were using Gmail for our eNewsletter list. I exported that into a CSV file. I then imported that file in TnTMPD on Mac 10.5. Using "Match Existing Contacts", TntMPD successfully matched my CSV to my current contacts in TNT, but then would not update the email field from the CSV file to TnTMPD.

It was like the From did not map to the To for Email1, Email2, or mobile phone. The name would be updated, but not any other information. If I choose not to match contacts, and instead imported them as a New Contact, all the information (name, email address and phone number) was imported correctly.

Any thoughts? Am I trying to do something that isn't possible in updating contact information from a CSV file?

Currently the import feature is designed for adding contacts only.  As an after thought I allowed updating a limited number of fields, but email didn't make it.  Updaing email from a CSV is currently not possible.

I am trying to import contacts via a CSV file, but the MPD phase which I am assigning to each contact, does not seem to be being transferred over? Any idea why? Does it usually import over OK into TNT, or has this field not been given the same level import footing as the other ones?

You have to import the MPD Phase as a number.  The values are listed here:  www.tntware.com/.../what-are-all-the-contact-import-fields.aspx

I tried to import contacts from Outlook, but although I could see the option on the screen in Tnt, it was not highlighted so I could choose it.  I am using Outlook 2011 on a Mac.  Any idea what I could do differently?  Thanks!

This option only works with TntMPD on a PC.

I am a new user of TntMPD (on a Mac) and I am not very computer savvy.   I have a CVS file I'd like  to import of our church directory to track church members as contacts who will be asked to be ministry partners..  I'm afraid I will import 200 names and mess up my new database!  Is there a way to "start over" if I don't import the names correctly?

Thanks, in advance, for your help.  

Hi Judy,

Under the "File" menu, click on "Backup" to backup your database before you import.  You can label the backup "Before Import".  Then, do the import.  If there's a problem, under the "File" menu, click on "Restore" and restore your "before import" backup.  You'll be right back to where you were before the import!

--Troy

Hi there,

My wife and I recently married, and we are trying to import her contacts into my database so we can have just 1 we are working with.  I manage to import all of them except the ones that have pledges and are giving monthly.  At the end of the import, it created a separate CSV problem file with just the contacts that couldn't be imported.  I've tried importing that one multiple times and still can't get it to work.  Could it be because her CSV file was from a Mac, and mine is a PC?  All the fields seem to match up.  Thanks!

Maybe those "problem records" were simply duplicates detected, since you and your wife may have had some overlap in the people you knew.  TntMPD considers these duplicates as "problems" since they weren't fully imported, because you were only give the option to glean name/address/phone/email info.

As I'm importing from a CSV in some cases what I already have in TNT is more recent that the data I'm importing, but I can't figure out how to tell it that I want to keep what is already there when it brings up the duplicate contact dialog.  Is there an option for this?

Billiam, If you indicate it's a match, you are given options to glean address/email/phone info.  In these cases, you are prompted to select an address/phone/email to overwrite.  Here's your chance to see what's in TntConnect for this person.

Maybe I'm not understanding what I should click then. It asks me if its a match, I say yes, and then it shows me what information is being imported and the only option it seems that I have is to accept/close, is there another option to not accept the new information?