Comments: How does "Sync with MailChimp" work in TntConnect 3.0?

Troy, I'll keep this idea in mind for a future version.  Thanks!

I am having some trouble with this. When I complete all the steps it says that it was successful, but then nothing is actually added to MailChimp. Do I need to upgrade my MailChimp account to make this work?

I am having trouble with this. After I complete all the steps it tells me that the sync was successful, but nothing has imported into MailChimp. Do I need to upgrade my Mailchimp account to make this work? Or maybe there is something else that I am missing.

First time Tnt-MailChimp Sync:  I have large Tnt and Mailchimp lists which have not been synced yet, and have a lot of overlap.  From the instructions and forum entries I've read, I'm not yet clear on what happens when there's a discrepancy between email addresses in each list.  E.g. Joe Smith has 2 email addresses in Tnt marked as Preferred, and 1 (different) email address in MailChimp.  What happens at the sync?

Also, regarding the question above, will my next MailChimp campaign send them an email to each of the three addresses?

Patricia, make sure you have contacts with "Send Newsletter" checked, and "Email" as their preferred newsletter type.  TntConnect syncs your "Email Newsletter List" with MailChimp.

Matthew,

This FAQ article goes into detail on how the MailChimp Sync feature works:

  How does "Sync with MailChimp" work in TntMPD 3.0?

When TntConnect has a contact with two preferred emails, both emails get synced with the MailChimp list.  If the sync process matches up a different email address to that same contact, they'll have three preferred email addresses, and all three will get synced with MailChimp.

--Troy

Troy,

Is there a way to sync MailChimp's "Marketing Permissions" field with TntConnect's "Newsletter Media Preference"?

If a new user signs up though my MailChimp subscribe form and permits both email and direct mail marketing, the "Marketing Permissions" field value is set to "Email, Direct Mail", but when I sync to TntConnect and import the user from MailChimp, the "Newsletter Media Preference" is set to "+E" and does not include the paper backup. So it doesn't appear that they are connected, so it's resorting to some kind of default.

In TntConnect>Options>Newsletters the default setting for new contacts is "Email (w/paper backup)", but that's clearly not happening either.

Am I missing a step somewhere or am I asking it to do something it's not meant to do?

I wanted to add a couple of other settings that I'm using (in case one of them is creating the issue).

When I'm syncing with MailChimp in TntConnect, I open the Options dialog, accept the API link, and then:

-On the next page below where I select my list, I have "Sync Email Newsletter Allowed" checked; and

-On the next page in the list of fields to include, I have "Newsletter (Paper, Email)" checked.

When I look at the subscribe form builder in MailChimp, it shows corresponding hidden fields imported TntConnect:

-"Receives Email Newsletter" default value is "No" (saves as "Yes" by default in MailChimp); and

-"Receives Paper Newsletter" default value is "No" (saves as "No" by default in MailChimp).

Thanks!

*Correction* By default the two hidden fields for receiving email & paper newsletters save as empty in the MailChimp database. After I sync with TntConnect, the fields are updated. Email marked as Yes, and Paper with a No.

Hi Joshua,  The "Marketing Permissions" field in MailChimp is not sync with TntConnect, although it certainly sounds like a great idea.  When you set TntConnect to include "Receives Email Newsletter" and "Receives Paper Newsletter", it is a one-way sync where MailChimp is updated with the reality in TntConnect.  This way you can use it for segmenting your list in MailChimp before an email campaign.  If a new user signs up in MailChimp, I'd assume those fields would be blank ... until next time you sync with TntConnect.

Hi,

This was really helpful, thank you.

When I sync with Mailchimp and then send a campaign, the sent campaign used to automatically get logged in my TNT, yet it does not anymore. Where is the setting to automate that feature?

Many thanks,

Sherry

TntConnect has never (yet) automatically logged a history for sent campaigns.  This sync feature only syncs your email lists.  It's up to you to log the history after sending a campaign.  More info:  www.tntware.com/.../31649.aspx