As of Office 2010 Service Pack 2 (released on July 15, 2013), TntMPD is no longer compatible with the 64-bit edition of Office 2010. (Note: This service pack for Office 2010 was released after TntMPD 3.0 was released.) Once this service pack is installed, uninstalling just the service pack won't help. TntMPD 3.0 will no longer run correctly. The only solution known to work is to completely uninstall Office 2010 64-bit edition, and then install a 32-bit version of Office, or a compatible 64-bit version. Compatible 64-bit versions include:
- Office 2010 64-bit (up to Service Pack 1)
- Office 2013 64-bit (all service packs)
Take note that it may be advantageous to install the 32-bit version of Office for maximum compatibility with other applications, including TntMPD. According to an official statement by Microsoft: "Important: The 32-bit version of Office 2010 is the recommended option for most people, because it prevents potential compatibility issues with other 32-bit applications, specifically third-party add-ins that are available only for 32-bit operating systems."