FAQ_EN - TntConnect

How do I get past, "Cannot open database ''. It may not be a database that your application recognizes, or the file may be corrupt"?

If you receive this error, your database might need to be repaired. Under the " File " menu, click on " Utilities " and then " Rebuild Database ".

Published 4 Apr 2025 3:44 AM by TntWare

How do I get past, "You do not have write permissions to the directory:, /"?

Your TntMPD database needs to be in a folder that TntMPD has permission to create new files in. Normally TntMPD doesn't have permission to do this at the root of your hard drive. Try moving your database to your " Documents " or " Dropbox " folder and...

Published 4 Apr 2025 3:44 AM by TntWare

How do I get past, "You must run TntMPD from your Applications folder:, /Applications, , You are running TntMPD from here:, *, , This can cause unexpected errors to occur"?

To resolve this issue, simply drag your TntMPD application into your main Applications folder and run it from there.

Published 4 Apr 2025 3:44 AM by TntWare

How can I turn on TLS 1.0 on Windows?

Open Microsoft Internet Explorer (not Firefox or Chrome). Under the " Tools " menu, click on " Internet Options ". Under the " Advanced " tab, check the box to " Use TLS 1.0 ".

Published 4 Apr 2025 3:44 AM by TntWare

Will TntConnect 3.1 run correctly when the 64-bit edition of Office is installed?

The latest version of TntConnect has been tested to be compatible with the 64-bit edition of Office. To check if you're on the latest version, under the " Help " menu, and click on " Check for Updates ". But, if you're getting one of these errors: Multiple...

Published 4 Apr 2025 3:44 AM by TntWare

How can I develop add-ons for TntConnect?

Access Database Add-On If TntConnect doesn't do exactly what you want, and you know how to use Access 2000, you can develop custom Access solutions to enhance TntConnect. TntConnect has a special feature called "Link to Access Database". This takes an...

Published 4 Apr 2025 3:44 AM by TntWare

How do I get past, "You must not rename "TntConnect.app" to "TntConnect 2.app", , This can cause unexpected errors to occur"?

To get past this, just open your Applications folder (in Finder). If "TntConnect" exists, delete it. Then rename "TntConnect 2" to "TntConnect". The last time you updated TntConnect for Mac, you were asked to copy the new TntConnect into your Applications...

Published 4 Apr 2025 3:44 AM by TntWare

What are the known limitations of the Mac version of TntConnect?

Compared to the PC/Windows version of TntConnect, these are the main differences: TntConnect on the Mac offers no equivalent to Sync w/ Outlook like it does on Windows. Related to this: You can't drag-n-drop emails from Outlook to TntConnect on the Mac...

Published 4 Apr 2025 3:44 AM by TntWare

How do I get past, "You must not rename "TntConnect.app" to "TntConnect 4.app", , This can cause unexpected errors to occur"?

Last time you updated TntConnect for Mac, you were asked to copy the new TntConnect into your Applications folder. Since there was an existing TntConnect in your Applications folder, your Mac gave you three options: " Keep Both ", " Replace ", and "Stop...

Published 4 Apr 2025 3:44 AM by TntWare

How do I get past, "You must not rename "TntConnect.app" to "TntConnect 3.app", , This can cause unexpected errors to occur"?

Last time you updated TntConnect for Mac, you were asked to copy the new TntConnect into your Applications folder. Since there was an existing TntConnect in your Applications folder, your Mac gave you three options: " Keep Both ", " Replace ", and "Stop...

Published 4 Apr 2025 3:44 AM by TntWare

How do I get past, "You must not rename "TntConnect.app" to "TntConnect .app", , This can cause unexpected errors to occur"?

Somehow, you are trying to run the application under the name "TntConnect ". (Notice the space to the right of the last "t". To get past this, just open your Applications folder (in Finder). If "TntConnect" exists, delete it. Then rename "TntConnect ...

Published 4 Apr 2025 3:44 AM by TntWare

What is the purpose of appeal tracking in TntConnect?

The purpose of the Appeal feature in TntConnect is to help you track special ask letters and their effectiveness. Let's say you're raising special gifts for a summer project. You'd create an appeal called "Summer 2013". You might send out a letter to...

Published 4 Apr 2025 3:44 AM by TntWare

How should I understand "TNT Phase"?

Published 4 Apr 2025 3:44 AM by TntWare

How do I create an installation CD for TntConnect to share with others?

If you want to make an offline installation folder or CD for TntConnect, you not only need "SetupTntConnect.exe", but you should also include include some additional files. You should include all the "*.7zip" files from here: http://download.tntware.com...

Published 4 Apr 2025 3:44 AM by TntWare

How does TntConnect determines monthly average?

How TntConnect Determines the Monthly Average for a Contact Contacts in TntConnect have an AveMonthlyGift field that can be used to determine past giving performance and can also be used to estimate future expectations. This field is not necessarily a...

Published 4 Apr 2025 3:44 AM by TntWare