DonorWise TM
Enhanced communication with donors, enhanced ministry credibility...

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  • Missing Names in Contact Search

    Updated to Version 4.1 r35 for our client, updated all workstations and the server hosting DonorWise following the upgrade guide on this website and now when doing a contact search in DonorWise some names are just question marks. Here's a picture of the issue: Edit: solved the issue by going to Tools...
    Posted to Technical Support by MVI on 14 May 2024
  • How can I host SQL Server in an office network for multiple workstations to connect with?

    DonorWise was developed with the possibility that multiple workstations in an office networked environment to be able to work on the same database at the same time. The central point of this is a computer that will be running SQL Server. This computer is called the "server". Once you have a...
    Posted to Frequently Asked Questions by Troy Wolbrink on 1 Sep 2022
    Filed under: firewall, SQL Server
  • Installation Mistakes or SQL problem

    I am trying to get donor wise up and running on a laptop so I can learn how to use it before we officially implement it. I have downloaded and installed everything but when I look at the checklist it mentions that I will need to create an sa password for the SQL database. I was never given this option...
    Posted to Technical Support by Philbington on 27 Apr 2018
  • 2 Donorwise in 1 office

    What is the best format to have two staff manage Donorwise on 2 different computers? We are planning on using DonorHub. If we install Donorwise on both computers, will DonorHub sync those two computers? Do we have to share the database over the network? (Our server is Linux based so there is no chance...
    Posted to Technical Support by rdagijones on 25 Apr 2018
  • SQL query for Donor Total by giving amount by year

    The Year end report and the 13 month reports are accurate but we need to collect only donors whose total giving in a year is more than $5000. I need this is to be the criteria for the search. The reports don't have this as a variable so you get all donors for a year. Any chance I could get a SQL...
    Posted to Technical Support by Gary on 11 Aug 2016
  • Database/Server Login Info

    We set up database and server login information when we signed up our account and can't seem to find it (the SQL information I would assume). How could we go about getting this information again? Thank you for your time
    Posted to Technical Support by Luke Sawyer on 13 Dec 2014
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