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FAQs » Frequently Asked Questions » How do I get past, "The database can not be opened on the C:\ drive because it is not in your "My Documents" or "Desktop" directory.*"? » Comments

Comments: How do I get past, "The database can not be opened on the C:\ drive because it is not in your "My Documents" or "Desktop" directory.*"?

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How do I get past, "The database can not be opened on the C:\ drive because it is not in your "My Documents" or "Desktop" directory.*"?

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By: Rick Hamme Posted on 23 Sep 2011 4:33 PM

I need to TALK to someone about this... to walk me through it.  I upgraded my system to the newest beta... and now I can't put my file in.

302-222-3264

Rick Hamme

By: Troy Wolbrink Posted on 28 Sep 2011 4:44 PM

Hi Rick,  TntWare doesn't offer phone support, but we do participage in the forums along with the rest of the community.  The forums are the best place to get help.

By: MelissaThomas Posted on 4 Jul 2012 5:09 PM

i just updated my version but it seems that i lost everything...how do i get it back???

By: Troy Wolbrink Posted on 18 Jul 2012 9:14 PM

@Melissa, I'd reccommend searching your hard drive for your database file.  It normally ends with .mpddb, so you can try searching for that.  Once you find it, take note of where it is (what folder it's in).  Then, in TntMPD under the "File" menu, click on "Open" and select it.