FAQ_EN

Importing Contacts If you already have an existing database of your ministry partners from another program such as a contact manager, you should strongly consider importing it into TntMPD. If you have been keeping fairly good records of your ministry...

Sometimes TntMPD can not connect to the internet to download gift information, even though your computer is connected. If you can see your donations at your organization's website using Microsoft Internet Explorer (as opposed to Firefox) than TntMPD should...

If you try to do a export to Excel, and you get this error "Interface not supported", then there is a problem with the way Excel is installed on your machine. Here are a few things you can try to get past this error: 1. The problem may have to do with...

When you add or edit a group name, the length of the category plus the length of the name cannot exceed 50 characters. In this case, you need to shorten either the category or the name.

It's possible you don't already have an account. If this is the case, click on the "Sign Up" tab. If you can't remember your password, click on "Forgot your password?". If neither of these options work, click on the "Help" tab to learn about more support...

To change the login and password used for Gift Input from Web, just click "Gift Input" to pull up this window, and then select your old one and type in your new one over it:

When you participate in a thread on the forums, by default, you'll receive email notifications when someone else replies to the same thread. If you'd like to not receive an email notification, you have two choices: Turn off Email Notifications for the...

If TntMPD is trying to reopen your most recent database, but for some reason that database is not available, you might get this error. If you're running TntSync and trying to synchronize two TntMPD databases you might also get this error. It usually means...