FAQ_EN - TntConnect

How can I auto-dial my iPhone from TntConnect for Mac?

Mac OS X 10.10 (Yosemite) introduced a feature called Continuity. This feature allows you to pair your Mac and iPhone, and one of the features it allows is to auto-dial your iPhone to make cellular calls. You can read about this feature from Apple's website...

Published 4 Apr 2025 3:44 AM by TntWare

Why is a certain donation not downloading into TntConnect?

Why is a certain donation not downloading into TntConnect? There are 3 possible reasons for this: Your organization is not making the donation available for download. The donation is available for download, but you never downloaded it. The donation is...

Published 4 Apr 2025 3:44 AM by TntWare

How can my organization become "TNT-compatible"?

Even on its own, TntConnect is a powerful tool for support team development. But by integrating TntConnect with your organization's donation system: You eliminate many hours of manual data entry each month for each staff member who uses the tool. You...

Published 4 Apr 2025 3:44 AM by TntWare

Is Google Drive safe to use with TntConnect?

When you open your database on Google Drive, TntConnect might prompt you with a dialog like this: The reason for this warning is that Google Drive is safe to use with TntConnect as long as you only use TntConnect on one computer . And most of the time...

Published 4 Apr 2025 3:44 AM by TntWare

On my PC, how can I sync TntConnect with Google Contacts or Google Calendar through Outlook?

(Note: This requires a PC. If you have a Mac, it requires Windows and Parallels or VMware.) TntConnect has great support for syncing contacts and Calendar with Outlook. You just need to make sure you have Outlook setup to sync with Google. If your organization...

Published 4 Apr 2025 3:44 AM by TntWare

How can I force a fresh reinstall of TntConnect on my Mac?

To force a fresh install of TntConnect via CrossOver on your Mac: 1. Make sure TntConnect isn't currently running. 2. D elete all of your existing CrossOver "bottles". For each bottle, click on it, and then click "Delete Bottle". On older versions of...

Published 4 Apr 2025 3:44 AM by TntWare

How does "Sync with MailChimp" work in TntConnect 3.0?

(Note: Before reading this article, you should first read about how TntConnect 3.0 helps you manage your paper and email newsletter lists .) I'm going to walk through how TntConnect syncs with a list in MailChimp step by step. Hopefully this will demystify...

Published 4 Apr 2025 3:44 AM by TntWare

TntConnect for Mac won't start up. How can I ensure TntConnect is fully installed?

2022 Update - New CrossOver Instructions If you're running TntConnect on your Mac via CrossOver, please follow these instructions instead: https://www.tntware.com/tntconnect/faqs/en/how-can-i-force-a-fresh-reinstall-of-tntconnect-on-my-mac.aspx Method...

Published 4 Apr 2025 3:44 AM by TntWare

What are the basic steps to installing TntConnect on my Mac?

What you download from the website is the DMG file furthest left in this image: When you open it, it mounts a drive and should open the orange window. This is where you’d drag TntConnect into your Applications folder. If you already had TntConnect...

Published 4 Apr 2025 3:44 AM by TntWare

How do I get past, "Variant or safe array is locked"?

This issue has been resolve in TntConnect 3.2 r8. You can download and install it from here: https://www.tntware.com/tntconnect/downloads/p/43233.aspx

Published 4 Apr 2025 3:44 AM by TntWare

TntMPD 3.0.39 and TntConnect 3.2 r9 Install on Ubuntu 14.04.02 with Unity

Hi! I wanted to add a quick update to say that I just (24 April 2017) installed TntConnect 3.2 r9 using the same instructions below. On the same version of Ubuntu. To answer those that say Play on Linux is not needed they are correct but it does make...

Published 4 Apr 2025 3:44 AM by TntWare

How can use TntConnect to manage a child sponsorship ministry?

TntConnect 3.3 includes features specifically for a child sponsorship ministry. To setup TntConnect 3.3 to support your management of a child sponsorship model, in the options, under Campaigns, I’d have you check ALL the boxes, and if you have a...

Published 4 Apr 2025 3:44 AM by TntWare

How can I include additional fields with MailChimp?

On the "Sync with MailChimp" dialog, click "Options..." to change options for syncing with your list. (It might say "Select..." on older versions.) Then click "Next" and you'll see this: Click "Next" again: Here you can select which fields you want to...

Published 4 Apr 2025 3:44 AM by TntWare

What is DonorHub Online?

DonorHub Online is a cloud-based service offered by TntWare designed to help flow donation information from your organization's accounting and donation systems into tools like TntConnect and MPDX. There's a small monthly fee, but it's so well worth it...

Published 4 Apr 2025 3:44 AM by TntWare

How can I encrypt my TntConnect database?

We recommend a good disk encryption utility to protect not only your TntConnect database, but your entire computer. If your goal is to protect sensitive donor data, keep in mind that TntConnect is not the only place sensitive information is stored. You...

Published 4 Apr 2025 3:44 AM by TntWare